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Terms & Conditions

Terms & Conditions

We must receive payment for the goods you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

Prices

The prices payable for goods that you order are as set out in our website. You will be required to pay delivery charges (where applicable) and it may not be possible for us to deliver to some locations. Customers may find that internet prices may not be available at a store

VAT

All purchases within the UK are charged VAT at 17.5%. The prices on our site are VAT inclusive.

Products

We make every effort to ensure that colours appear as realistic as possible. However, due to the constraints of digital pictures on different web browsers, we cannot guarantee exact colour reproduction.

Cancellation

You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you place your order. You do not need to give us any reason for cancelling your contract, nor will you have to pay any penalty.

To cancel your contract you must notify us in writing, quoting your name and order reference.

Email: music@nevada.co.uk.

Unit 12 Fitzherbert Spur Farlington Portsmouth PO6 1TT

We hope you will be happy with any product purchased on our website, but if you wish to return an item to us then we aim to make it as quick and convenient as possible. Any stock item may be returned for any reason within seven working days from the date of delivery so long as it remains in a saleable condition. We will refund the price of the item but not the delivery to the purchaser. Please note that, with the exception of faulty merchandise, we cannot exchange or accept the return of certain items, which have been opened and used.

This does not affect your statutory rights. If you have received the goods after you cancel your contract then you must send the goods back to us at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must send the goods back to us as soon as possible without unpacking them. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order, provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

We reserve the right to cancel the contract between us if:

  • We have insufficient stock to deliver the goods you have ordered or the product has been discontinued
  • We do not deliver to your area or country
  • Any of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.