Returns & Refunds

Returns & Refunds

Under current Distance Selling Regulations you have 14 working days from the date you receive the product to return your order for a refund if you're not happy with it. We will require you to pay the delivery costs back to us and you will need to contact us first to arrange for a returns number and address. The item will also need to be returned in all the original packaging.

Damaged Products

Occasionally products can be damaged in transit. We will replace or repair any items that are damaged in transit, however, please report the damage to us by email or phone within two working days of receiving the delivery.

Faulty Goods

If a product develops a fault and it is still in warranty, up to 30 days from receipt we will arrange to collect it. After 30 days you must return it to us suitably packed and we will arrange to replace or repair the item and return it to you.

If you are unsure about a warranty or return please contact our dedicated team and we will be happy to help.